Open Neospin Sports for upcoming fixtures and live markets. This guide explains how to distinguish match periods, read decimal odds and query a settled bet.
On this page: Sports · Bet types · Live markets · Sports offers · Settlement · Mobile · FAQ
The event menu includes sports such as football, basketball, tennis, ice hockey and esports. Search by competition or team when you want a particular fixture. For Australian competitions, confirm the league, start time and event type; similarly named teams can appear in reserve, youth or simulated events.
| Sport | A distinction to check in the market rules |
|---|---|
| Football | A regulation-time result and qualification for the next round can be different outcomes |
| Basketball | Whether a points total or match result includes overtime |
| Tennis | How retirement or a walkover affects the selected market |
| Cricket, when listed | The format, required play and rules for a shortened match |
| Ice hockey | Whether overtime and shootouts are included |
| Esports | Whether the selection covers a map, series or tournament |
Open the selected market's rules to confirm which period it covers. Virtual sports are separate from real-world fixtures; look at the event type as well as the team names.
A single is one selection on one market. An accumulator combines selections, with the accepted prices determining its combined odds. Each non-void leg normally needs to win; the applicable rules explain how a void or changed event affects the bet.
| Market | What the selection refers to |
|---|---|
| Match winner | The winner over the stated match period |
| Handicap or spread | A result after applying the specified adjustment |
| Total | A statistic finishing above or below a stated line |
| Player market | A named player's performance, subject to participation rules |
| Outright | A tournament or season outcome |
Before submitting, read the period and line on the bet slip. A first-half total covers a different part of the event from a full-match total. Cash-out, when offered, has a separate displayed value and may become unavailable.
With decimal odds, the potential return includes the original cash stake. An AU$10 bet at 2.50 has a potential total return of AU$25 if it wins, including the AU$10 stake. The potential profit is AU$15.
A freebet may exclude its promotional stake from the return; see the example below.
Live markets update after an event begins. A score change, review or other event can suspend a market or alter its odds between selection and confirmation. The price first shown on screen may therefore differ from the accepted price.
A broadcast can lag behind the market feed. If the connection is slow, repeated taps may create another request rather than refresh the first.
Sports offers are separate from casino promotions such as NEO1–NEO4. Open the Sports promotions area while logged in to see the campaigns available to your account and their currency-specific conditions.
Before activating an offer, compare these fields:
For example, an AU$10 freebet at 2.50 would produce AU$15 if the offer excludes the promotional stake from the return. A cash bet of the same size would return AU$25. This illustrates the difference; the selected offer determines which calculation applies.
Casino deposit offers are explained separately on the casino bonus page. Do not apply their wagering rules to a sports freebet.
Settlement depends on the accepted market and its rules, not just the final score displayed in a headline. A regulation-time bet, for example, can have a different result from one that includes overtime.
Open the bet history and note the bet ID, event, market, accepted line, odds and settlement status. Compare those details with the market rules. If the result still appears inconsistent, contact support with the reference and a clear explanation.
For payout limits and processing, see AUD withdrawals. Review any active sports offer separately from casino bonuses when checking withdrawal eligibility.
Use a mobile browser to open the event list, market panels and bet history. When switching devices, use your existing account. After a connection drop, confirm the status in bet history before submitting the same selection again.
The app guide covers browser installation, and login help explains account recovery. For a disputed result, prepare the bet details using the support checklist.
Read about account limits, breaks and self-exclusion if you want to restrict your play.
Set a budget before opening the event list. An accumulator, a live market or a freebet does not guarantee a return. Do not increase the next stake to recover an earlier loss.
If betting is affecting your finances or wellbeing, stop and seek help. Gambling Help Online provides free support in Australia on 1800 858 858.
A market price can update before your bet is accepted. Compare the final accepted slip with the preview; they may show different prices.
An event may have started, finished, been moved or become unavailable. Search the correct competition and use bet history for a wager already accepted.
A video or connection problem alone does not establish that a wager was cancelled. The recorded bet status and applicable settlement rules determine what happened.
Open Neospin Sports or return to the Australian casino page. Players must be 18 or over and meet the rules that apply in their location.
Methods vary by account and currency. See AUD payment options for deposit and withdrawal details.